The term "d***** bag" (ask your friends) was popularized in 2009 to mean someone who's mean, rude, difficult to work with, and almost impossible to please. Unfortunately, some d-bags are Android, iOS and Windows Phone customers. You may wonder how to tell if you're a d-bag. The following guide may prove helpful.
If your e-mail begins with the letters "WTF"... ... you may be a d-bag.
If your message doesn't include the terms "Thanks", "Please" or "Hello"... ... you may be a d-bag.
If your note is a rant like this actual e-mail: "I wish I could get my money back! I am not able view transaction register info it only show 6 items out of 30 it sucks! You would think when you are dealing with someone life/money you would do everything you could to get it right! Then I tried to import the items from the sd card that was backed up and that was a joke it removed everything. Why do we even back up if you try to retrieve it, it deletes everything. You don't need to respond back to me because your prograqm speaks for it's self." ... you may be a d-bag. I make an effort to help folks, but not if they're going to be nasty about it. (Incidentally, I cancelled this guy's transaction so he got his money back.)
If you're holding the developer of an application responsible for mistakes you the user made in the use of it, because you didn't read the Help or user's guide, or because you didn't write with questions... ... you may be a d-bag.
If you say there's a problem with a piece of software and you're contacted by the developer to provide details, such as specific actions you took before a bug popped up, but you just want to bitch and bitch and bitch instead... ... you may be a d-bag.
Finally, if you treat the purchase of an application that costs less than a happy meal, a skin mag, or a pack of cigarettes, as an excuse for laying into a developer... .... you may certainly be a d-bag. But it's fixable. Take a breath, keep your perspective, write me, and let's talk. In many cases, a fix or workaround can be implemented to resolve a problem.
Remember that a real person is on the other end of any e-mails you send. If you wouldn't address a stranger rudely, please don't do it here, either. This is not some huge corporate conglomerate in a 60-story office building with a huge team of developers slaving away in cubicles. It's a small business. Very small. If you are a d-bag...don't download any Small Screen software. Not even a trial version. Let's NOT do business. And if you aren't a d-bag...THANK YOU. |